Troubleshooting Cisco IP Telephony & Video

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Institute of Information Technology is honored to be an authorized CISCO Network Academy Training Institute. CISCO is the worldwide leader in networking. CISCO has shaped the future of the internet by transforming how people connect, communicate and collaborate. Today technology, networks are an essential part of business, education, government and home communications, and CISCO Internet Protocol-based (IP) networking solutions are the foundation of these networks. CISCO hardware, software, and service offerings are used to create Internet solutions that allow individuals, companies, and countries to increase productivity, improve customer satisfaction and strengthen competitive advantage. Since inception, CISCO has helped to change the way the world works, plays, lives and learns. CISCO has created solutions built on intelligent networks that solve the challenges that companies are facing.

Employment Objective

Call us to customize this class with your own dates, times and location. Institute of Information Technology instructors can teach your team at our location or at yours.

Develop a working knowledge of routing, switching, network applications, protocols, and services.
Study with an instructor in the classroom and access expert content online at any time.
Practice what you learn on both real equipment and CISCO Packet Tracer, a network configuration simulation tool.
Get immediate feedback on your work through built-in quizzes and tests.
Prepare for the workplace with collaborative projects and presentations.
Connect with the global CISCO Networking Academy community.

Description:

The Troubleshooting Cisco IP Telephony & Video v1.0 (CTCOLLAB) v1.0 exam is a 75 minute 55-65 question assessment that assesses learner’s knowledge and skills that are required to troubleshoot a Cisco Unified Collaboration solution. The assessment covers troubleshooting methodology, triage, resources, and tools. The exam also covers Cisco Unified Communications Manager, Cisco Video Communication Server (VCS) Control, the Cisco Expressway Series, Cisco TelePresence Management Suite, and media resources, including voice and video conferences.

The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Hours: 40 (20 hours classroom and 20 hours lab)

Course Objectives

Describe network fundamentals and build simple LANs.
Establish Internet connectivity
Manage network device security
Expand small to medium sized networks with WAN connectivity.
Describe IPv4 and IPv6 basics
Understand foundational knowledge of network layers 1-3 for core routing and switching implementation and other advanced technologies.
Learn about wireless controllers, access points and network functions of firewalls.
Operate a medium-sized LAN with multiple switches supporting VLANs, switch stacking, trucking, spanning tree protocols and chassis aggregation.
Support CISCO network deployments and maintain the on-going operational network services
Troubleshoot IP connectivity
Define characteristics, functions, and components of a WAN
Configure and troubleshoot EIGRP and OSPF in IPv4 and IPv6 environments
Describe Syslog, SNMP, IOS images and licenses and manage CISCO device configurations
Understand QoS, virtualization, WAN network programmability, how cloud services interact and impact enterprise networks

What Student will Learn:

Troubleshooting Cisco IP Telephony & Video v1.0 (300-080)
1.0 Troubleshoot Registration Issues
2.0 Troubleshoot Call Setup Issue
3.0 Troubleshoot Call Control Discovery and ILS
4.0 Troubleshoot Application Issues
5.0 Troubleshoot Media Resources
6.0 Troubleshoot Call Quality Issues
7.0 Troubleshooting Video Conferencing Architecture

CERTIFICATION EXAM TITLE: The Troubleshooting Cisco IP Telephony & Video v1.0 (CTCOLLAB) v1.0
Exam Code: Troubleshooting Cisco IP Telephony & Video v1.0 (CTCOLLAB) v1.0
Number of Questions: 55-65
Exam Duration: 75 Minutes

Availability: CISCO Exams are delivered across the world through its Authorized Test Partner, PearsonVUE.
5 days (9:00 – 5:00)

Career Pathways

CCNP Collaboration certification curriculum builds the skills you need to get hired and succeed in jobs related to assesses learner’s knowledge and skills that are required to troubleshoot a Cisco Unified Collaboration solution. The assessment covers troubleshooting methodology, triage, resources, and tools. Whether you’re preparing for your first job or specializing with more study, CCNP Collaboration is a great foundation.

Career pathways include: Cisco Unified Communications Manager, Cisco Video Communication Server (VCS) Control, the Cisco Expressway Series, Cisco TelePresence Management Suite, and media resources, including voice and video conferences.

Certification: The Troubleshooting Cisco IP Telephony & Video v1.0 (CTCOLLAB) v1.0. Is part of CCNP Collaboration certification.

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